News – Page 16

The Blog

The Ultimate Guide To Winter (Skin) Survival

The Ultimate Guide To Winter (Skin) Survival. So (in the UK) we’re well into our coldest season now. A drop in temperature and bracing winds can all play havoc with your skin so it’s important to ...

Avojo - The Black Peel-Off Mask

Blackheads and clogged pores are the two most common skincare complaints. To help to ease the issue, Denmark-based Avojo Skincare have developed a peel-off face mask that lifts grime from the skin...

The Aftershave Edit

The Aftershave Edit Aftershave, often mistaken for eau de toilette or eau de parfum, is a post-shave splash that helps to protect newly exposed skin from the elements and prevent razor-ra...

Swissdent Toothbrushes

Swissdent Toothbrushes The latest addition to our oral care line-up comes from the Swiss Cosmetic Dentists at Swissdent. Best known for powerful teeth whitening toothpastes, Swissdent have helped ...

The Best Oil-Free Moisturisers For Men

Oil-free is a term which I'm sure most of you will be familiar with, but don't mistake it for a trend as oil-free moisturisers have what it takes to keep oily and combination skin in perfect form.W...

Germaine de Capuccini Tan Activator & Extender

Germaine de Capuccini Tan Activator & Extender For a deeper, faster, longer-lasting tan. Prepare your face and body with a pre-holiday sun care treatment that helps to stimulate melanin produc...

Video: The Grooming Clinic News Edition 3

VIDEO: TGCNEWS EDITION 3 IS NOW LIVE. This week's edition of TGCNEWS is now live over on YouTube. Presented by Steven O'Neill, this week he's talking about the latest arrivals from Germaine de ...

Top 5 Male Grooming Gym Must Haves

TOP 5 MALE GROOMING GYM MUST HAVES. Post workout essentials to take you straight from changing room to coffee shop. Sharpen up with our Top 5 Male Grooming Gym Must Haves to revitalise and invig...

Carthusia Uomo

Carthusia Uomo - A True Gent. Carthusia is one of the most admired fragrance houses in the world. With history reaching back over 200 years, the Carthusia collection is steeped in heritage and bur...

most common questions:

What if my purchase isn't right for me? Can I return it?

We want you to make the most out of your purchase so, if it's not right for you please get in-touch. Some products are only returnable in saleable condition, therefore, if you have purchased any product and used it we can't offer a refund or an exchange. Only goods in saleable condition may be returned. The reason for this is the health and safety legislation involved in the use of cosmetics.

Where's my order?

We always aim to get your goods out to you as soon as possible. If you place your order before 4pm (BST) Mon-Fri, we'll ship it that very same day. Orders processed after this time will be shipped on the next available working day. You can track your order by logging into your account and selecting 'Track My Order.' This will provide the most up-to-date information on the progress of your order. Please allow up-to 5 working days for your order to arrive.

My payment has been declined, why?

This may be because:

- Your bank has declined the payment; or

- You entered the incorrect information when you placed your order.

Your first action should be to contact your bank to rule out any issues at their end.

When should I expect to receive my order?

Standard UK delivery is offered free of charge for all orders over £25.00. 5 working days should be allowed for your parcel to arrive, although it's usually much faster.

I don't understand how to use my products, can you help?

Of course, we're always on hand to help, day or night. For immediate advice call us on (+44) 01483 600 469, we'll happily talk you through it.

My order arrived damaged, what should I do?

Apologies, We make every effort to pack your goods securely. Please return it to us as soon as possible. We'll happily replace it.