News – Page 19

The Blog

GQ Grooming Awards 2014 - The Winners

The winners of the GQ Grooming Awards 2014 have been announced and we're incredibly proud to announce that 2 of our products bagged a gong. Best New Body Product Korres Vetiver, Green Tea &a...

Escentric Molecules Molecule 01

When is comes to cult fragrances, it doesn't get much more cult than Escentric Molecules, and in particular, Molecule 01. Formulated using a single perfumery 'molecule', Molecule 01 is a simple and...

Wingman Jet Wash Has Landed

Wingman Jet Wash The latest addition to our outstanding line-up comes from Wingman. Building on the success of their men's hygienic wipes, Wingman have expanded the range to encompass a trio of 3-...

The Rise of Sulphate-Free Shampoo & Hair Care Products

The Rise of Sulphate-Free Shampoo & Hair Care Products Sulphate-Free is a term we are starting to see more and more on the bottles of shampoos, conditioners and hair styling products. This star...

GlamGlow Bright Mud™ Eye Treatment

GlamGlow Bright Mud Eye Treatment £35.50 (12 Treatments) GlamGlow is taking the face mask world by storm. To add to their cache, they've recently released the latest addition to...

Audaca - For The Adventurer

Aŭdaca - For Adventurous Men Aŭdaca is a recently established UK based skincare company that provides premium shaving and skin care products specifically designed for men who are on the go—the Spi...

How To Tackle Ingrown Hairs

How To Tackle Ingrown Hairs Ingrown hairs, also known as Folliculitus, are the most common male grooming issue. To help you tackle unruly hairs head-on, we've compiled a guide on how to prevent and...

The 5 Best Sun Care Products For Your Face

Protecting Your Face From The Sun Summer is finally starting to break-through, so being all too aware of the effects the sunny season may have on your skin, it's time for us to share some expert ti...

Korres: Buy One Get One Free

KORRES BUY 1 GET 1 FREE For a very limited period, we're offering some of your favourite Korres shower gels and soaps on a buy one get one free basis. Stocks are very limited...

most common questions:

What if my purchase isn't right for me? Can I return it?

We want you to make the most out of your purchase so, if it's not right for you please get in-touch. Some products are only returnable in saleable condition, therefore, if you have purchased any product and used it we can't offer a refund or an exchange. Only goods in saleable condition may be returned. The reason for this is the health and safety legislation involved in the use of cosmetics.

Where's my order?

We always aim to get your goods out to you as soon as possible. If you place your order before 4pm (BST) Mon-Fri, we'll ship it that very same day. Orders processed after this time will be shipped on the next available working day. You can track your order by logging into your account and selecting 'Track My Order.' This will provide the most up-to-date information on the progress of your order. Please allow up-to 5 working days for your order to arrive.

My payment has been declined, why?

This may be because:

- Your bank has declined the payment; or

- You entered the incorrect information when you placed your order.

Your first action should be to contact your bank to rule out any issues at their end.

When should I expect to receive my order?

Standard UK delivery is offered free of charge for all orders over £25.00. 5 working days should be allowed for your parcel to arrive, although it's usually much faster.

I don't understand how to use my products, can you help?

Of course, we're always on hand to help, day or night. For immediate advice call us on (+44) 01483 600 469, we'll happily talk you through it.

My order arrived damaged, what should I do?

Apologies, We make every effort to pack your goods securely. Please return it to us as soon as possible. We'll happily replace it.