Aesop

Aesop: Where Heritage Meets Innovation in Skincare

Founded in the heart of Melbourne, Australia, in 1987, Aesop has become a globally recognised name in the world of skincare and grooming. Its story is one of timeless commitment to quality, integrity, and a unique blend of science and nature. Dennis Paphitis, a man with a passion for plant-based ingredients and a desire to create skincare products that offered real results, established the brand.

With humble beginnings in a small salon in Melbourne's Fitzroy, Aesop has blossomed into an international sensation, captivating hearts and skin alike with its distinctive approach to beauty. Drawing inspiration from traditional herbal medicine, alongside cutting-edge scientific research, Aesop products deliver a harmonious balance between nature and technology.

At the core of Aesop's product range are its iconic skin, hair, and body care collections, designed to cater to a diverse array of skin types and concerns. Whether you're looking to soothe sensitive skin with the Parsley Seed Anti-Oxidant Serum or indulge in the aromatic Rejuvenate Intensive Body Balm, Aesop offers a solution for everyone.

One of Aesop's most celebrated product lines is the Parsley Seed range, known for its potent anti-oxidant properties. It includes cleansers, toners, and hydrators that work harmoniously to cleanse and protect your skin from environmental stressors.

For haircare enthusiasts, Aesop offers shampoos, conditioners, and styling products that harness the power of botanical extracts to promote hair health and vitality. Aesop Shampoo, with its gentle formulation, is a standout choice for everyday use.

Aesop's commitment to environmental sustainability is a testament to its values. The brand places a strong emphasis on sustainable sourcing, recyclable packaging, and reducing its carbon footprint, ensuring that every product not only nurtures your skin but also respects the planet.

In a world where beauty is more than skin deep, Aesop's dedication to sensory pleasure, sustainability, and efficacious ingredients has made it a trusted companion for those seeking a holistic approach to self-care. Discover the world of Aesop and experience skincare that transcends time and place, delivering results that are nothing short of extraordinary.

most common questions:

What if my purchase isn't right for me? Can I return it?

We want you to make the most out of your purchase so, if it's not right for you please get in-touch. Some products are only returnable in saleable condition, therefore, if you have purchased any product and used it we can't offer a refund or an exchange. Only goods in saleable condition may be returned. The reason for this is the health and safety legislation involved in the use of cosmetics.

Where's my order?

We always aim to get your goods out to you as soon as possible. If you place your order before 4pm (BST) Mon-Fri, we'll ship it that very same day. Orders processed after this time will be shipped on the next available working day. You can track your order by logging into your account and selecting 'Track My Order.' This will provide the most up-to-date information on the progress of your order. Please allow up-to 5 working days for your order to arrive.

My payment has been declined, why?

This may be because:

- Your bank has declined the payment; or

- You entered the incorrect information when you placed your order.

Your first action should be to contact your bank to rule out any issues at their end.

When should I expect to receive my order?

Standard UK delivery is offered free of charge for all orders over £25.00. 5 working days should be allowed for your parcel to arrive, although it's usually much faster.

I don't understand how to use my products, can you help?

Of course, we're always on hand to help, day or night. For immediate advice call us on (+44) 01483 600 469, we'll happily talk you through it.

My order arrived damaged, what should I do?

Apologies, We make every effort to pack your goods securely. Please return it to us as soon as possible. We'll happily replace it.