News – Page 23

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Molinard Homme & Habanita Fragrances Arrive...

Molinard Homme is a trio of men's fragrances from famed French perfumery, Molinard. Based in Grasse, southern France, Molinard produces some of the finest fragrances around, each and every one...

eShave Wins Best After Shave Lotion Award

Awards seem to be ten-a-penny these days, but when they come with credibility they really count. After scooping numerous prestigious grooming awards around the globe for its expert formulations, eS...

Zirh

Zirh : A legend arrives. The latest addition to our line-up comes from the legend that is Zirh. Zirh men's grooming products have paved the way in the male skincare domain for many a year and are n...

Baxter of California for Perfect Men’s Grooming

Gone are the days where only women were considered as beauty conscious. In the recent days it is prevalent to see that more and more men are concentrating towards their external beauty and they try...

New - Dr. Dennis Gross Skincare

We're always trying to enhance our offering here at TheGroomingClinic, but finding products which cut the cloth is not always easy. Our latest addition comes in from Dr Dennis Gross, a New York bas...

Nickel Electro Shock Fatigue Fighting Concentrate

Nickel Electro Shock Fatigue Fighting Concentrate has landed right here at TheGroomingClinic. It's the latest release from French based men's grooming brand, Nickel. Nickel Electro Shock Fatigue Fi...

Baxter of California Deodorant

Baxter of California have launched a vital addition to their men's grooming collection. Baxter of California Deodorant Stick is the most recent newbie to break through Baxter Finlay's doors and is ...

Anthony Logistics Body Building Hair Thickening Shampoo

The latest leading men's grooming product to arrive at TheGroomingClinic is Anthony Logistics Body Building Hair Thickening Shampoo. Find out here what's all about and whether it's right for you.

GlamGlow Now Available at TheGroomingClinic

NEWS: GlamGlow now available at TheGroomingClinic. After taking Hollywood by storm, GlamGlow Exfoliating & Tingling Face Mask is now available for purchase right here from...

most common questions:

What if my purchase isn't right for me? Can I return it?

We want you to make the most out of your purchase so, if it's not right for you please get in-touch. Some products are only returnable in saleable condition, therefore, if you have purchased any product and used it we can't offer a refund or an exchange. Only goods in saleable condition may be returned. The reason for this is the health and safety legislation involved in the use of cosmetics.

Where's my order?

We always aim to get your goods out to you as soon as possible. If you place your order before 4pm (BST) Mon-Fri, we'll ship it that very same day. Orders processed after this time will be shipped on the next available working day. You can track your order by logging into your account and selecting 'Track My Order.' This will provide the most up-to-date information on the progress of your order. Please allow up-to 5 working days for your order to arrive.

My payment has been declined, why?

This may be because:

- Your bank has declined the payment; or

- You entered the incorrect information when you placed your order.

Your first action should be to contact your bank to rule out any issues at their end.

When should I expect to receive my order?

Standard UK delivery is offered free of charge for all orders over £25.00. 5 working days should be allowed for your parcel to arrive, although it's usually much faster.

I don't understand how to use my products, can you help?

Of course, we're always on hand to help, day or night. For immediate advice call us on (+44) 01483 600 469, we'll happily talk you through it.

My order arrived damaged, what should I do?

Apologies, We make every effort to pack your goods securely. Please return it to us as soon as possible. We'll happily replace it.