News – Page 20

The Blog

Proraso Protective Shaving Collection

Proraso Launches Protective Shaving Collection Proraso Protective Shave Cream (150ml) Proraso Protective After Shave Balm (100ml) £5.95 £11.95 Italian shaving super heroes, Proraso hav...

Escentric Molecules

Escentric Molecules are the latest addition to our spectacular line-up. Founded in 2006, this collection of 6 award winning fragrances have changed the face of perfumery worldwide. Info...

Get your legs and feet set for summer with the help of our resident male grooming guru, Graham Matthews. From trimming your toe nails to getting your feet flip-flop ready, Graham will talk you thro...

Novexpert Skin Care

Novexpert Paris is one of the world's most technologically advanced anti-ageing skin care collections. Founded by a team of expert dermatologists and doctors, Novexpert is packed full of age reve...

The Best Men's Hair & Body Washes

We all shower, correct? Maybe not, but we all should. We do. We've handpicked the finest, most popular men's body washes from our outstanding line-up and brought them all here for you to see,...

What Does Glycolic Acid Do To The Skin?

Glycolic Acid is a natural derivative of Sugar Cane and is part of the Alpha-Hydroxy group of acids. Glycolic Acid has the smallest molecular structure of all the Alpha-Hydroxy Acids so is better s...

Jack Black Male Grooming

Jack Black Male Grooming was founded in the year 2000 by husband and wife duo Jeff and Curran Dandurand. The range was developed when male grooming was really in its infancy, and noticing a huge ca...

Histoires de Parfums Launches Veni, Vidi, Vici

Histoires de Parfums Launches Veni, Vidi, Vici Forming part of Histoires de Parfums Edition Rare collection, Veni, Vidi, Vici showcases the journey of a hero through an exquisite collection o...

Auf Wiedersehen Winter, Bonjour Spring

Auf Wiedersehen Winter, Bonjour Spring The effects of a harsh winter have had their chance to take whatever they can from your skin and your immune system; man-flu, dry, chapped skin and a general...

most common questions:

What if my purchase isn't right for me? Can I return it?

We want you to make the most out of your purchase so, if it's not right for you please get in-touch. Some products are only returnable in saleable condition, therefore, if you have purchased any product and used it we can't offer a refund or an exchange. Only goods in saleable condition may be returned. The reason for this is the health and safety legislation involved in the use of cosmetics.

Where's my order?

We always aim to get your goods out to you as soon as possible. If you place your order before 4pm (BST) Mon-Fri, we'll ship it that very same day. Orders processed after this time will be shipped on the next available working day. You can track your order by logging into your account and selecting 'Track My Order.' This will provide the most up-to-date information on the progress of your order. Please allow up-to 5 working days for your order to arrive.

My payment has been declined, why?

This may be because:

- Your bank has declined the payment; or

- You entered the incorrect information when you placed your order.

Your first action should be to contact your bank to rule out any issues at their end.

When should I expect to receive my order?

Standard UK delivery is offered free of charge for all orders over £25.00. 5 working days should be allowed for your parcel to arrive, although it's usually much faster.

I don't understand how to use my products, can you help?

Of course, we're always on hand to help, day or night. For immediate advice call us on (+44) 01483 600 469, we'll happily talk you through it.

My order arrived damaged, what should I do?

Apologies, We make every effort to pack your goods securely. Please return it to us as soon as possible. We'll happily replace it.