News – Page 13

The Blog

View

News: Aromatherapy Associates Launches Super Size Anti Ageing Overnight Repair Mask

Best known for their expertise in developing effective skincare products using the natural benefits found in essential oils, Aromatherapy Associates have created some of the world’s most popular ...

In Focus: Verso’s Patented Retinol 8 Complex

Ground Breaking Anti-Ageing Skincare from Verso Retinol was used in the 80’s and 90’s to treat acne and scarring and was most commonly prescribed by a doctor. This ingredient is so powerful at...

New Arrival - Recipe for Men

New Arrival - Recipe for Men Scandinavian skincare for men that packs a punch Drawn-in by the striking red and white branding of this Swedish men’s skincare collection, we had the investigate furt...

In Focus: Hylamide C25 Booster

HYLAMIDE C25 BOOSTER A Topical Mutli-Vitamin for the Skin Hylamide, part of the Deciem brand protfolio, is the latest arrival here at The Grooming Clinic. Not only is it strikingly handsome, it's ...

The Swedish hair care masters strike again! Moulding Spray is the latest launch from Sachajuan, helping to add density and separation to your look and making your hair a whole lot easier to style. ...

Free Face Wash Friday - 18th Februray

For one day only, spend £45 or more across any of the following brands and receive a FREE full-size face wash on us. Simply load your shopping basket with £45 or more worth of products and enter...

Shower Essentials

Valentine's Day - For Her. From Him.

Valentine's Day Sorted In 3 Easy Steps Striking it right on Valentine’s Day needn’t be a mean feat. We get it wrong just as much as you do so to assist in our quest for success, we’ve enlisted ...

Triumph & Disaster Hair Care Set - It's A Mess, Ain't It Sheriff

It's Here - Triumph & Disaster's It's A Mess, Ain't It Sheriff Haircare Kit The latest release from the New Zealand based masters of male grooming, Triumph & Disaster, packs in all you nee...

most common questions:

What if my purchase isn't right for me? Can I return it?

We want you to make the most out of your purchase so, if it's not right for you please get in-touch. Some products are only returnable in saleable condition, therefore, if you have purchased any product and used it we can't offer a refund or an exchange. Only goods in saleable condition may be returned. The reason for this is the health and safety legislation involved in the use of cosmetics.

Where's my order?

We always aim to get your goods out to you as soon as possible. If you place your order before 4pm (BST) Mon-Fri, we'll ship it that very same day. Orders processed after this time will be shipped on the next available working day. You can track your order by logging into your account and selecting 'Track My Order.' This will provide the most up-to-date information on the progress of your order. Please allow up-to 5 working days for your order to arrive.

My payment has been declined, why?

This may be because:

- Your bank has declined the payment; or

- You entered the incorrect information when you placed your order.

Your first action should be to contact your bank to rule out any issues at their end.

When should I expect to receive my order?

Standard UK delivery is offered free of charge for all orders over £25.00. 5 working days should be allowed for your parcel to arrive, although it's usually much faster.

I don't understand how to use my products, can you help?

Of course, we're always on hand to help, day or night. For immediate advice call us on (+44) 01483 600 469, we'll happily talk you through it.

My order arrived damaged, what should I do?

Apologies, We make every effort to pack your goods securely. Please return it to us as soon as possible. We'll happily replace it.